What these terms cover. These are the terms and conditions on which we provide study materials and services to you, whether these are courses, exams, associated services or digital content combined (a Course).
Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide Courses to you, how you and we may change or end the contract, what to do if there is a problem, and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
Who we are. We are Sepera College Limited, a company registered in England and Wales. Our company registration number is 07249811 and our registered office is at Unimix House, 5th Floor, 32 Abbey Road, Park Royal, London NW10 7TR . Sepera is a trading name for Sepera College Ltd
How to contact us. You can contact us by telephoning our customer service team at +44 (0) 2038657964 or by writing to us at email@example.com or Sepera College Ltd, Unimix House, 5th Floor, 32 Abbey Road, Park Royal, London NW10 7TR
How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us when you enrolled.
“Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails
Additional Fees means any fees payable to either us or the relevant professional body for computer based e-assessments, examination entry fees and e-project, tests and assessments, any updates to the Course, Sepera administration fees, and any registration and membership fees to AAT.
Cancellation Period means a period of 7 days starting the day after we email you to confirm your enrolment on a Course and payment date.
Start Date means the date on which the Course you have accepted enrolled on commences.
The enrolment and acceptance process. You may enrol for a course online or by telephone. Alternatively, you may enrol by contacting us for an enrolment form, completing this and submitting by email, post or in person at one of our training centres.
If you inform us that your employer is paying the Course fee, your enrolment will only be accepted if your employer has provided authorisation and has approved credit terms with us. We will invoice your Our acceptance of your enrolment will take place when we have issued you with confirmation of your enrolment at which point a contract will come into existence between you and us and you will be required to pay the Course Fees and any Additional Fees unless we have agreed to third party funding.
If your employer is paying your Course fee directly to us, we have agreed a separate contract with your employer for the provision of the Course. In this case any provisions relating to the payment of fees or refunds contained in these terms and conditions do not apply to you.
Any provisions relating to the payment of fees or refunds also do not apply to you if we are providing you with sample resources and demos free of charge.
If we cannot accept your enrolment. If we are unable to accept your enrolment, for example where you have provided incomplete or inaccurate information, we will inform you of this.
Your rights to make changes
If you wish to make a change to the Course you have applied for please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Course, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. An administrative fee may be payable.
Our rights to make changes
Minor changes to the Courses. We may change the Course and these terms:
To reflect changes in relevant laws and regulatory requirements;
To implement minor technical adjustments and improvements, which will not affect the delivery of a Course; and
To ensure consistency with UK professional education sector practice and guidance.
To accommodate minor or temporary changes to dates and locations, which do not impact on the overall provision of the Course.
Providing the Courses
Acceptance of your enrolment on your Course. By submitting the online booking form, posting the booking form to us or agreeing to enrol over the phone you are formally accepting these terms and conditions and your enrolment on the Course and Start Date as set out in your confirmation of enrolment.
Course updates. From time to time certain courses and/or study materials may be superseded by new legislation, new syllabi, or the issue of new regulations. If this arises then we may produce courses covering the new material. For the avoidance of doubt, purchase of a current Course does not as part of the original purchase price entitle access to future revised courses and further amounts may be due.
Delivery costs. The costs of delivery of study materials will be as displayed to you on our website at www.seperacollege.com
When we will provide the Course. During the enrolment process we will let you know when we will provide the Course to you. For study materials we will provide e-books free of charge on Sepera College study platform, however if you wish to purchase paper books additional fees applicable.
We are not responsible for delays outside our control. If provision of the Courses is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any part of the Course you have paid for but not received.
Reasons we may suspend the provision of a Course to you. We may have to suspend the provision of a Course, for example to:
- Deal with technical problems or make technical changes;
- Make changes to a Course as notified by us to you (see clause 5); and
- Complete any disciplinary procedure.
Your rights if we suspend the provision of a Course. We will contact you in advance to tell you we will be suspending provision of a Course, unless the problem is urgent or an emergency. You may contact us to end the contract for a Course if we suspend it, or tell you we are going to suspend it and we will refund any sums you have paid in advance for part of the Course that you have paid for but not received.
We may also suspend provision of a Course if you do not pay. If you do not pay us for a Course when you are supposed to and you still do not make payment within 7 days of us reminding you that payment is due, or if your sponsoring employer or third party funder does not pay us, we may suspend provision of the Course until you have paid us the outstanding amounts. We will contact you to tell you we are suspending provision of the Course.
Ownership of Intellectual Property. All intellectual property rights (including copyright) in a Course or other learning materials belong to us, or another company in the same group of companies as us.
Licence of Intellectual Property. We will allow you to use the applicable study materials in a personal capacity for the purposes of studying on the Course. That permission will end when this Contract ends. You agree that you will only use any study materials and/ or digital content for study purposes and that you will not copy, make available, transmit , reproduce, sell, licence, distribute, publish or broadcast or otherwise circulate the materials.
It is your responsibility to register and/or become a member of the relevant professional body for your Course;
Your rights to end the contract
You can always end your contract with us. Your rights when you end the contract will depend on what you have applied for, how we are performing and when you decide to end the contract:
- If you have just changed your mind about a Course, You will be entitled to a refund if you cancel within the 7 day Cancellation Period.
- There is a risk that the Course may be significantly delayed because of events outside our control as provided
- We have suspended provision of the Course for technical reasons, or notify you we are going to suspend it for technical reasons, in each case for a period of more than 30 days; or
- You have a legal right to end the contract because of something we have done wrong.
When you don’t have the right to change your mind. You do not have a right to change your mind in respect of:
- Digital content after you have started to download or stream these; and
- Services, once these have been completed, even if the Cancellation Period is still running; and
- Sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them.
How we will refund you. We will refund you the price you paid for the Course including delivery costs, by the method you used for payment. However, we may make deductions from the fees, as described below.
Deductions from refunds. If you are exercising your right to change your mind:
- We may reduce your refund of the fees (excluding delivery costs) to reflect any reduction in the value of the study materials, if this has been caused by your handling them in a way which would not be permitted in a shop, such as where the item has not just been checked but used. If you have marked or written on the study materials, they will no longer have any value for us and so we will be unable to issue a refund. If we refund you the price paid before we are able to inspect the study materials and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
- We may deduct from any refund an amount for the supply of the service for the period for which it was supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract. In the case of a refund for an exam booking where you have not sat the exam, we will deduct an amount up to full exam cost if we have already administered your booking with the relevant institute. If we delivered digital content to you immediately, and you agreed to this when you applied, you will not receive a refund for that part of the Course and you will be deducted fees for cost of e-books.
Sepera College Membership fee is not refundable even when you change your mind and do not want to study with us.
We can charge interest if you pay late. If you do not make any payment to us by the due date, we may charge interest to you on the overdue amount at the rate of 4% a year above the base lending rate of Barclays Bank from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount. What to do if you think an invoice is wrong. If you think an invoice is wrong, please contact us promptly to let us know and we will not charge you interest until we have resolved the issue.
How we may use your personal information
How we will use your personal information. We will use the personal information you provide to us:
To supply a Course to you;
To process your payment for a Course; and
If you agreed to this during the enrolment process, to inform you about other Courses that we provide, but you may stop receiving these at any time by contacting us.
We may share your personal information:
If you are a sponsored student, we will share your data, course attendance and test results with your employer or any other party responsible for paying your fees.
With any one of AAT, ACCA, CIMA, CIOT and ICAEW as the relevant professional body for your Course.
With other companies or organisations we have hired to perform services on our behalf including, without limitation, training services, carrying out market research, facilitating some aspects of our site and services, managing our database, contacting you, sending e-mail and fulfilling your requests. These other companies may be supplied with or have access to your personal data solely for the purpose of providing these services to us or on our behalf. We are the data controller and will remain accountable for the personal information.
With a third party in connection with a change in or corporate structure such as, but not limited to, merger, consolidation, sale, liquidation, or transfer of substantial assets.
We may disclose personal information, as permitted or required by law, and to: (i) respond to inquiries or requests from governmental or public authorities; (ii) protect our rights, privacy, safety or property; (iii) permit us to pursue available remedies or limit damages that we may sustain; and (iv) enforce our agreements, including without limitation our enrolment terms and conditions.
Essential requirements. You will need the following essentials to participate in one of our Courses.
- Access to a PC or laptop;
- Ability to connect to the internet via a broadband connection; and
- Calculator – please note that some professional bodies specify the requirements for calculators and you will need to check this.
Your browser. Our learning platform supports all the major modern browsers. However, for optimum performance we recommend that you use the latest version of Chrome.
Pop-up blockers and firewalls. Your web browser may have active pop-up blockers to suppress unwanted advertising. Similarly, you may be behind a content-blocking device such as a firewall. It may be necessary to reconfigure or disable these. If you are accessing the learning platform from work or in a public place, you may have to contact the system administrator to do this.
Computer equipment and internet access costs. These are not included in our Course fees and are your responsibility.
Digital content is available for a limited period only and that period will vary depending on the Course. Examples are given below. Call customer services on +44 (0) 2038657964 or email us at firstname.lastname@example.org if you’d like to know the specific period for the course that you are enrolling onto.
On-line and webinar courses are valid for certain period of time. Time measure starts from the moment of course activation. Course is activated by Sepera College administration department once payment is received.
Each course has different validity, therefore:
AAT level 2 Foundation Certificate in Bookkeeping – 4 months
AAT level 2 Foundation Certificate in Accounting – 5 months
AAT level 3 Advanced Diploma in Bookkeeping – 5 months
AAT level 3 Advanced Diploma in Accounting – 8 months
AAT level 4 Professional Diploma in Accounting – 10 months
Classroom based course students have access to platform as long as sessions are scheduled.
Sepera College may extend course validity under student request and special circumstances
You must comply at all times with Sepera College code of conduct policies:
In the event that you are in breach of the Student Code of Conduct we reserve the right to apply the Student Disciplinary Procedure
Other important terms
We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happened and we will ensure that the transfer does not affect your rights under this contract.
Courses are not transferable between students.
Students must not share any online content with nor make their online passwords available to any third parties including other students. We reserve the right to terminate access to your online account in these circumstances or where we detect any suspicious or unusual activity related to your account.
Nobody else has any rights under this contract. Unless you are sponsored by your employer, this contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Courses, we can still require you to make the payment at a later date.
Which laws apply to this contract and where you may bring legal proceedings. By agreeing to these terms and conditions, you are agreeing that these terms are governed by English law and you can bring legal proceedings in respect of the Courses in the English courts. This is the case even if you live outside of the European Economic Area.
You should satisfy yourself that you will not be in breach of any law where you are resident if this is outside of the UK. When ordering study materials for delivery (other than in the UK), you may be subject to import duties and taxes, which are levied once the goods reach the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.